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bemas - SEMINAR

How to connect your technicians with your assets in the field?

case Daikin Europe

The ability to remotely monitor, manage, and maintain assets has become a game changer in the pursuit of innovative field service management.

Seamless connectivity between technicians and field assets is now essential for optimizing maintenance, enhancing reliability, and improving operational efficiency.

Join us for an engaging seminar focused on the latest technologies and solutions that bridge the gap between technicians and their assets.

Through practical examples and real-world case studies, we'll explore the advantages of IoT infrastructure, mobile applications, and human-centric approaches to asset management in the field.

In partnership with Aaltra and Daikin Europe, this seminar will highlight proven strategies that can streamline your operations, increase efficiency, and support sustainable practices.
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Register for free!

Practical info

Programme

15:00 Reception / Welcome

15:30 Presentation by Aaltra Connecting technicians with assets in the field: What, Why & How?

  • Introducing Aaltra
  • Why connecting technicians with assets in the field?
  • What are possible technological solutions for connecting technicians with assets in the field?
  • What is a suitable IoT infrastructure and what hardware do you need?
  • What are the options for software to connect with devices and machines?
  • What are the possibilities to establish a connection via an app on a tablet or smartphone?
  • How can you integrate the management of spares?

16:00 Presentation by Daikin - The E-care app for Commissioning, Monitoring & Servicing the Daikin heat pump fleet in Europe

  • Introduction to Daikin, the department, and the product.
  • Field service digitisation strategy: Why Daikin decided to invest in developing and using e-Care?
  • Detailed demonstration of the functionalities of the app: , Installation overview, e-Doctor (troubleshooting), e-parts, e-manuals, pro-Assist, Commissioning, ...
  • Results and achievements: More than 600.000 installations covered with the e-Care app...
  • Next steps

16:30 Presentation by Aaltra - Critical success factors in Human Centric IoT

  • Organisational success criteria
  • Importance of connectivity & coverage in an IoT-network
  • Importance of ease of us
  • Technical success criteria
    - How can you collect data from machines and devices across different brands
    - What do you do if you want to provide services for different brands, each using different applications?
    - How do you ensure a sustainable IoT environment
  • The ROI of Human Centric IoT

17:00 Closure drink

Join us!

You want to bring a colleague?
No problem! Just make sure you register again via this form.

Practical info