Atlas Copco

CONTEXT

Atlas Copco Compressor Technique Service needed a mobile solution to help their customers monitor valuable compressed air equipment efficiently while on the go.

While they had an existing web-based SMARTLINK platform, their mobile solution suffered from low adoption levels due to poor user experience.

companion solution

While the SMARTLINK web interface provides customer with realtime tracking of their full compressed air installation, it remained challenging to receive important alerts on their mobile devices. This can lead to missing important notifications that can improve the reliability and efficiency of their installation.

So the challenge was providing an effective mobile solution for customers who needed access to critical equipment information when away from their desks.

challenge

Atlas Copco recognized the need for a comprehensive solution that would transform how customers monitor, maintain, and optimize their utility room while significantly improving user adoption through better design and technology.

our approach

At Aaltra, we approached this challenge with our signature methodology that combines deep technical expertise with human-centered design. Together with the Atlas Copco development team, we embraced a blended team approach to ensure seamless collaboration and knowledge sharing throughout the project.

We applied our proven collaboration methodology by establishing a detailed project roadmap with comprehensive technical specifications and budgetary frameworks. This foundational phase included developing visual concepts for critical mobile interfaces and defining the complete technical architecture, ensuring both teams were aligned before moving into development.

our solution

We developed the mobile app for SMARTLINK, an IoT-powered mobile solution that gives users complete data-driven insights into their compressed air installation on the go.

Features

The solution features:
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‍Push notifications: Users now receive immediate notifications about equipment status and can manage their notification settings directly through the mobile app
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‍Enhanced Mobile Experience: The redesigned Atlas Copco SMARTLINK app puts all essential information at users' fingertips, accessible anytime and anywhere.

This includes:

Field technicians can upload important documents directly through the app

Complete service history for all machines including visit reports

Live tracking of all machine events via integration with Atlas Copco's SMARTLINK connectivity solution

Instant access to machine details without searching through paperwork

Predictive alerts by SMARTLINK AI

Bluetooth control: Direct machine control capabilities through Bluetooth connectivity for the nano controller

Instant insights

Thanks to our new design approach, we dramatically improved the user experience, giving end users instant insights into their equipment performance. The interface transforms complex data into easily digestible visual information  that enables quick decision-making.

THE RESULT

The project resulted in a fully functional application built from scratch in less than one year. This IIoT-powered solution delivered significant benefits to Atlas Copco and their customers.