CONTEXT
Atlas Copco needed a mobile solution to help their customers monitor valuable compressed air equipment efficiently while on the go.
While they had an existing web-based SMARTLINK platform, their mobile solution suffered from low adoption levels due to poor user experience.
companion solution
While the SMARTLINK web interface provides customer with realtime tracking of their full compressed air installation, it remained challenging to receive important alerts on their mobile devices. This can lead to missing important notifications that can improve the reliability and efficiency of their installation.
So the challenge was providing an effective mobile solution for customers who needed access to critical equipment information when away from their desks.
challenge
Atlas Copco recognized the need for a comprehensive solution that would transform how customers monitor, maintain, and optimize their utility room while significantly improving user adoption through better design and technology.
our approach
At Aaltra, we approached this challenge with our signature methodology that combines deep technical expertise with human-centered design. Together with the Atlas Copco development team, we embraced a blended team approach to ensure seamless collaboration and knowledge sharing throughout the project.
We likely started with one of our four common approaches to collaboration, focusing on creating a clear roadmap with technical specifications and budgetary options before development began. This would have included developing visual concepts for the key screens and mapping out the technical architecture.
our solution
We developed the mobile app for SMARTLINK, an IoT-powered mobile solution that gives users complete data-driven insights into their compressed air installation on the go.
Features
We developed the mobile app for SMARTLINK, an IoT-powered mobile solution that gives users complete data-driven insights into their compressed air installation on the go.
Field technicians can upload important documents directly through the app
Complete service history for all machines including visit reports
Live tracking of all machine events via integration with Atlas Copco's SMARTLINK connectivity solution
Instant access to machine details without searching through paperwork
Predictive alerts by SMARTLINK AI
Bluetooth control: Direct machine control capabilities through Bluetooth connectivity for the nano controller
Instant insights
Instant Insights Through Improved UX: Thanks to our new design approach, we dramatically improved the user experience, giving end users instant insights into their equipment performance. The interface transforms complex data into easily digestible visual information that enables quick decision-making.
THE RESULT
The project resulted in a fully functional application built from scratch in less than one year. This IIoT-powered solution delivered significant benefits to Atlas Copco and their customers.
Want to learn more about our approach?
Get in touch with Pieter.
